Privacy Policy

1. Introduction & Scope

Your privacy matters to us. To protect it, we provide this notice explaining our online information practices and the choices you can make about how your information is gathered and used. It is available on our homepage and at every point where personal information may be requested.

2. Collection of Information

2.1 Information We Collect

• Information you provide: Name, designation, company name, email, phone number, website URL, and business details when you contact us, request services, or use our tools.
• Information collected automatically: Device information, IP address, browser type, pages visited, and interaction data via cookies and similar technologies.
• Information from third parties: Data from advertising, analytics platforms, CRM tools, and publicly available sources, used only for legitimate business purposes.

2.2 How We Use Your Information

• Respond to your inquiries and communicate about our Services.
• Provide, manage and improve our marketing and analytics services.
• Conduct business operations such as invoicing, compliance and reporting.
• Send marketing communications where you have consented or where permitted by law.
• Comply with applicable laws and regulatory requirements.

2.3 Sharing of Information

We do not sell your personal data. We may share it with:

• Service providers (hosting, analytics, email, CRM, ad platforms) under confidentiality and data-protection obligations.
• Clients, where you submit information as a lead or prospect, so they can respond to you.
• Authorities, where required by law, regulation or legal process.

3. Cookies and Tracking

We use cookies and similar technologies to analyze traffic, measure performance, and improve user experience. You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Data Security and Retention

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We implement reasonable security measures to protect your data against unauthorized access, loss or misuse. We retain personal data only as long as necessary for the purposes described in this Policy or as required by law.

5. Children's Privacy

Protecting the privacy of children is especially important to us. For that reason, we never knowingly collect or maintain information from anyone we know to be under 13, and no part of our website is designed to attract anyone under 13. We do not knowingly collect personal data from children.

6. Accessing and Correcting Your Information

You can request that we delete your information by emailing us at Info@elevatedigilabs.com.

7. Refund Policy

Thank you for visiting our website and using our marketing services. We want you to feel comfortable transacting business with Elevate DigiLabs. Due to the cost of doing business and the reliance of our services on third-party platforms, we do not offer refunds for transactions processed on our website.